Yes, once your order has been processed and shipped, you will receive an email with a tracking number. You can use it to track your package in real time on our tracking page.

You can return your order within 30 days of receiving it, provided that the product has not been used and is in its original condition. Please contact our customer support to start the process. The return shipping cost is at your expense.

If your order is damaged or incorrect, please contact our customer support within 48 hours, providing your order number and photos of the issue. We will resolve the situation as quickly as possible.

You can contact our customer support at support@scarlettandparker.com or through our contact page. We aim to respond within 24 hours.